Dent repair questions

Paintless dent removal is a technique where we massage dents out from behind the panel using specialised precision tools. Unlike traditional panel beating, PDR requires no fillers, no sanding, and no repainting - your factory paint finish stays 100% intact. The metal is carefully worked back to its original shape from the inside, preserving your vehicle’s original finish and resale value.

The cost varies depending on the size, depth, and location of the dent. Small door dings typically start at a very affordable rate - usually 50-70% less than traditional panel beating. Hail damage and larger dents are priced based on the extent of the damage. We provide free, no-obligation quotes, so send us a photo or give us a call and we will give you an accurate estimate upfront with no hidden costs.

No. When done correctly by an experienced technician, a PDR repair is permanent. We back every repair with a lifetime guarantee on our workmanship. The metal is carefully massaged back to its original form - it does not pop back or revert over time. If the dent ever reappears, we will fix it free of charge, no questions asked.

Yes, in most cases. PDR is a recognised and approved repair method by all major Australian insurers for hail damage claims and many other types of dent damage. We can work directly with your insurance company and provide all necessary documentation and photos for your claim. For smaller dents where the repair cost is less than your excess, it often makes more sense to pay directly and keep your no-claim bonus intact.

Not all dents are suitable for PDR, but the majority are. The key requirement is that the paint must be intact - if the paint is cracked, chipped, or broken, traditional repair may be necessary. The dent must also be accessible from behind the panel. Dents up to the size of a dinner plate can typically be repaired, and we can handle everything from minor door dings to extensive hail damage. If you are unsure, send us a photo and we will assess it for free.

Most repairs are completed in 1 to 3 hours, depending on the size and complexity of the dent. Small door dings can often be fixed in under an hour. Hail damage affecting multiple panels may take a full day or more. Because we are a mobile service, you do not need to leave your car at a shop - we come to your home or workplace and you can carry on with your day while we work.

Absolutely - we are a fully mobile service. Our van is equipped with everything needed to perform professional-grade repairs at your home, workplace, or any convenient location. We service the entire Northern Rivers region including Ballina, Byron Bay, Lennox Head, Lismore, Alstonville, Evans Head, Casino, Kyogle, and all surrounding suburbs. If you are within our service area, there is no extra charge for the mobile service.